This page was created to help you answer some of the most common questions you might have for our products and services.


Question: How much can I make using a crypto miner from your website?

Answer: Revenues vary and depend on the current coin price, difficulty, cost of electricity and other factors. You can find online calculators to help you make your decision.


Question:  When will my order ship?

Answer: We usually ship orders on weekdays same day as long as you order before 2PM PST. Some orders might take longer to ship, especially custom build orders.


Question: Do you offer warranty?

Answer: YES! products made by Bitcoin Merch includes 3 months warranty. Other products include 30 days warranty and manufacture warranty if available. We are quick to help solve hardware issues, don't hesitate to contact us anytime


Question: Do you ship overseas?

Answer: YES! we ship to almost any country on the globe, so anyone from anywhere can start learning about cryptocurrencies.


Question: What does "Certified Refurbished" means?

Answer: Certified Refurbished products are professional reconditioned by and guaranteed to work like new. Certified Refurbished products also include 30 days warranty.


Question: Do you offer one on one and custom assembly solutions?

Answer: YES! we provide professional one-on-one consultation for mining and general cryptocurrency help. Our services are flexible and we can build your rig and teach you how to optimize it for optimal efficiency and profits. Check our pricing and book a pro here


Question: Why should I shop here and not anywhere else?

Answer: Because cryptocurrency and mining can be complicated. Most sites would not answer questions and guide you to the right direction. We accumulated many years of experience in this industry so you know you are shopping from pros.


Question: What is this candy I received with my order?

Answer: it's a gift from us appreciating your order. It has a coupon on it for your next order, enjoy!


Question: How much does it cost to ship overseas?

Answer: You can get exact shipping quote by adding the products you are interested to your shopping cart, and start the checkout process. Then you will see the shipping options and prices to choose from. From time to time, we offer free shipping over a certain amount of your order. For more questions about overseas delivery contact us at